2022-2023
TECHNOLOGY OPERATIONS MANAGER • MCDONALD’S AUSTRALIA LTD
- Assisted the deployment, monitoring, maintenance, upgrade, imaging and support of all IT systems, including servers, PCs, operating systems, hardware, software, and peripherals
- Provided technical support for clients and resolving their problems
- Responsible for solving customer complaints and providing information regarding products and services
- Provided coaching, mentoring, and immediate – troubleshooting support to a team of 100+ employees
- Presenting ideas for business development during weekly meetings
2021-2022
Apprenticship
- Studies drawings and specifications to determine suitable material, method and sequence of operations and machine settings
- Fits fabricated metal parts into products and assembles metal parts and sub-assemblies to produce machines and equipment
- Checks fabricated and assembled metal parts for accuracy, clearance and fit using precision measuring instruments
- Sets guides, stops and other controls on machining tools, sets up prescribed cutting and shaping tools and dies in machines and presses, and sets controls for textile machines
- Forms metal stock and castings to fine tolerance using machining tools to press, cut, grind, plane, bore and drill metal
- Cuts, threads, bends and installs hydraulic and pneumatic pipes and lines
- Diagnoses faults and performs operational maintenance of machines, and overhauls and repairs mechanical parts and fluid power equipment
2015 - 2021
FAVCO
- Packing product in crates onto pallets
- Using electric pallet jacks to move products Assisting technicians when fixing or servicing machinery
- Cleaning the warehouse and its equipment
- Work with other employees to ensure all orders are finished and sent
- Managing multiple tasks to keep the workflow consistent
- Always following proper safety procedures